Support and Maintenance Overview
CADNexus customers with active maintenance agreements receive upgrades to the latest versions of our software, including all major and incremental service releases. CADNexus is continually improving our offering to respond to customer needs, with an imperative to deliver highest quality, high performance, and high reliability solutions. All customers and partner receive automatic email notifications that provide important product updates and news.
Enhancement requests from active customers and partners have priority as we plan the future road-map of CADNexus software offerings. Active collaboration enables customers and partners to be closely involved with the planning, development and beta testing of CADNexus software releases.
Technical support is available via phone during regular business hours, and 24x7 via our web resources.
E-mail your support questions to us at support@cadnexus.com
Submit a bug or support request online.,
We also regularly check the
CADNexus Discussion Forum and encourage posting questions and answers there.